Terms of Service
Privacy Policy
Terms of Service
Last updated: October 8, 2024
Welcome to use the services of Starstuff Oy.
Please read these Terms of Service (“Terms”) carefully before using the Starstuff services under the Starstuff brand and websites, like me3d.app ("Web app") operated by Starstuff Oy (“Starstuff”, “us”, “we”, or “our”). Web app, website and our services are jointly called the services (“Services”).
These Terms apply to the use of all our Services provided to you, including web apps developed and/or published by us, Starstuff’s websites, and other Services relates to these web pages, applications, or social platforms, that we have attached these Terms.
Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services.
By installing, otherwise accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access and shall discontinue using the Services.
In addition to these Terms, Starstuff’s Privacy Policy (available at https://starstuff.space/terms-of-service-and-privacy-policy) applies to the use of the Services. Our Privacy Policy helps you understand what personal data we collect, and how such personal data is used. By using the Services, you represent that you are age 13 or older. If you are between the ages of 13 and 17, or a minor according to laws applicable to you, you represent that your legal guardian or legal representative has reviewed and agreed to these Terms and has given you permission to access and use the Services.
When you access the Services through a mobile network, your network, operator or roaming provider’s messaging, data and other rates and fees will apply. Downloading, installing or using the Services may be prohibited or restricted by your network provider, and some or all parts of the Services may not work with your network provider or device.
1.Use of the Service
Subject to you agreeing to these Terms and your compliance with these Terms and any other relevant policies, we grant you a limited, non-exclusive, non-sublicensable, non-transferable and revocable license to access and use the Services solely for your own non-commercial entertainment purposes only. This restriction does not apply to our influencer partners who have entered into a separate agreement with us for monetization purposes. You may not use any part of the Services for any purpose other than the permitted use of the Services.
The Services are provided to you for your personal and non-commercial use only. You shall not sell, rent or give away your right to use the Services, or create user account by using a false identity or information, or create a user account on behalf of someone other than yourself or the entity you represent. You shall not use the Services if you have previously been removed from using any part of the Services by Starstuff, or previously been banned from using any Starstuff Services.
You may be required or given the choice to create a user activation and/or choose a username or nickname for your use in the Services. Starstuff reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights.
You may not use any technological or other means (such as bugs or glitches in the Services, or third-party tools or software) to use the Services in a way that interferes with or disrupts the Services. You also agree that you will not use the Services for fraudulent or abusive purposes or attempt to decompile, reverse engineer, disassemble or hack any part of the Services, or to defeat or overcome any of the encryption technologies or security measures or data transmitted, processed or stored by the Services or circumvent technological measures designed to control access to the Services. You may not use, or access the Services for the purpose of building a competitive product or service.
2. Registration
Use of the Services do not require registration. You may use the Services as guest user. However, this will limit the available features for you. You may also log in with your Google account, and thus provide us your Google email and username, resulting in creating an account you can sign in with. This will give you access to all the features the Services provides. You should always protect your information against misuse and avoid spreading your login information. You must promptly notify us about any unauthorised use. You agree that you are personally responsible for the use of your user account, and for the communication and activity in connection with the Services.
3. Limitations of Use
Your use of the Services is strictly tied to your compliance with these Terms. Any use of the Services in violation with these Terms is strictly prohibited and can result in the immediate revocation of your limited license and may subject you to liability towards Starstuff or liability for violations of law.
You agree that you will not, under any circumstances:
use the Services for fraudulent or abusive purposes (including, without limitation, by using the Services to impersonate any person or entity, or otherwise misrepresent our affiliation with any person, entity or the Services);
disguise, anonymise or hide your IP address or the source of any material or content that you upload into the Services;
interfere with or disrupt the Services, servers or networks that provide the Services;
attempt to decompile, reverse engineer, disassemble or hack any of the Services, or to defeat or overcome any of the encryption technologies or security measures or data transmitted, processed or stored by Starstuff;
post any information that is abusive, profane, sexually explicit, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive or engage in ongoing toxic behavior, such as by repeatedly posting information on an unsolicited basis;
post any information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content;
attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including our employees;
solicit or attempt to solicit login information or any other login credentials or personal information from other users of the Services;
‘harvest’, ‘scrape’, collect or post any information about or regarding other people that use the Services, including, but not limited to any personal data or information (including but not limited to ‘pixel tags’ cookies, graphics interchange formats (‘gifs’) or similar items a.k.a ‘spyware’ or ‘pcms’ (passive collection mechanisms);
disrupt the normal flow of a Services or otherwise act in a manner that is likely to negatively affect other users’ ability to compete fairly when using the Services;
institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Services, or other attempts to disrupt the Services or any other person’s use or enjoyment of the Services;
disobey any requirements or regulations of any network connected to the Services;
circumvent technological measures designed to control access to, or elements of, the Services;
do anything else that we deem not to be within the spirit of fair play or intent of the Services; or
use or upload any intellectual property (IP) that you do not own or have a valid license to use.
You acknowledge and agree that you are solely responsible for your actions in the Services and actions made in the Services using your account.
Starstuff reserves the right to determine what conduct it considers to be in violation of these Terms or other rules of the Services, or otherwise outside the intent or spirit of these Terms of Service or the Services itself. Starstuff reserves the right to take action as a result, which may include terminating your access to the Services in whole or in part.
4. Suspension and Termination
WITHOUT LIMITING ANY OTHER REMEDIES, STARSTUFF MAY LIMIT, SUSPEND, TERMINATE, MODIFY, BAN OR DELETE USER ACCOUNTS OR ACCESS TO THE SERVICES OR PORTIONS THEREOF IF YOU ARE, OR WE SUSPECT THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICES, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USERNAME AND PERSONA IN THE SERVICES AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICES, AND WE ARE UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICES AND PORTIONS THEREOF, PROHIBIT ACCESS TO SERVICES’ WEB APPS AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICES IF WE BELIEVE THAT THE USERS ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THESE TERMS OR OTHER POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND AT ITS SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO WE BELIEVE MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.
WE RESERVE THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 24 MONTHS.
Starstuff reserves the right to stop offering and/or supporting the Services or a particular web app or part of the Services at any time, at which point your license to use the Services, or a part thereof will be automatically terminated. In such event, Starstuff shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Services.
Termination of your account can include disabling your access to the Services or any part thereof including any content you submitted, or others submitted.
You may terminate your account at any time and for any reason by contacting our customer support at help(at)starstuff.space.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, intellectual property provisions, warranty disclaimers, indemnity and limitations of liability.
5. Third-Party Services and Material
The Services may contain links to websites or services operated by third parties or feature content, which is made available by third-party services and enable you to access and may use certain third-party services. Use of any websites or services operated by third parties, third-party services and/or content in third-party services shall be, in addition to these Terms, subject to the relevant third-party service provider’s terms and conditions applicable to use of such third-party services or the applicable license(s) under which any such content is made available. Starstuff assumes no responsibility for such third-party services and/or content in third-party services.
These Terms shall be in addition to (and take precedence over where not prohibited) any terms and conditions, applicable to the distribution platform through which you are acquiring the Services, agreed to between you and the relevant third-party entity.
6. Intellectual Property Rights and Content
All rights, title and interest in and to the Services (including without limitation any web apps, games, titles, computer code, themes, objects, characters, communities, avatars, portals, spaces, 2D/3D items, names, dialogue, catch phrases, concepts, artwork, fonts, animations, sounds, musical compositions, audio-visual effects, trade secrets, trademarks, service marks and logos contained therein, moral rights, documentation, in-app chat transcripts, live events and recordings of such created using Starstuff’s Services) (“Starstuff Property”) are owned by or licensed to Starstuff, subject to copyright and other intellectual property rights under Finnish and foreign laws and international conventions. Starstuff reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its Services. Using the Services does not give you ownership of or any rights to any intellectual property in the Services or the content you access, if not expressly otherwise stated in these Terms.
Starstuff owns, has licensed, or otherwise has rights to use all of the content that appears in the Services. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Services, including without limitation the virtual items, portals, currency or any other virtual items appearing or originating in any part of the Services, whether earned in a Web app or purchased, or any other attributes associated with an account or stored on the Services.
The Services allows you to create, submit, transmit or otherwise make available certain information, items, spaces, avatars, text, images, drawings, messages and other materials (together “Content”). When you submit Content in the Services, you are entirely responsible for that Content, and you agree not to submit any unlawful Content, Content violating any intellectual property rights, Content containing any viruses or harmful code or otherwise inappropriate Content. This responsibility continues even if you stop using our Services.
As between you and us, you retain all intellectual property rights and title to the Content. When you submit Content to the Services, you grant Starstuff a non-exclusive, worldwide, fully paid up, perpetual, irrevocable, sublicensable and transferable license to access, use, reproduce, distribute, create derivate works and translate the Content as needed for the purposes of (i) providing the Services, (ii) internal research and development and/or to improve the Services and any other Starstuff technology, and (iii) conducting data analysis to enhance user experience in the Services with or without of an AI. This license continues even if you stop using our Services. You represent and warrant that you have the legal right to grant these rights to Starstuff; please make sure you have all the necessary rights to grant Starstuff this license to the Content you submit to the Services.
You are solely responsible for securing and backing up your Content. We may create reasonable technical limits on the Content, such as limits on file size, storage space, processing capacity, and other technical limits.
7. Purchases
In the Services you may purchase, with “real world” money through external Stripe service, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) virtual currency called “Starbux”, including but not limited to virtual VIP passes, or superchat messages, all for use in the Services; and (b) “virtual in-app items” (together with Starbux, “Virtual Items”). You are only allowed to purchase Virtual Items from us or our authorized partners through the Services, and not in any other way.
Starstuff may manage, regulate, control, modify or eliminate Virtual Items at any time, with or without notice. Starstuff shall have no liability to you or any third party in the event that Starstuff exercises any such rights.
The transfer of Virtual Items is explicitly prohibited. You shall not sell, purchase, redeem or otherwise transfer Virtual Items to any person or entity or attempt any of the aforesaid, including but not limited to Starstuff, another user or any third party.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT STARSTUFF IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
The provision of Virtual Items for use in our Services is a service provided by Starstuff that commences immediately upon acceptance by Starstuff of your purchase.
8. Support
Free support assisting in the use of Services is provided, at our sole discretion and without any warranties or service level guarantees for response times, by email. Contact help(at)starstuff.space for assistance.
9. Links to Other Web Sites
Our Services may contain links to third-party web sites or services that are not owned or controlled by Starstuff and enable you to access and use certain third-party services.
Starstuff has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. Use of any such content, goods or services operated by third parties shall be subject to the relevant third-party’s terms and conditions applicable to such use. You further acknowledge and agree that Starstuff shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
10. Changes
Starstuff may change these Terms at any time, upon notice, and we recommend that you review the Terms regularly. If you do not agree to the new terms for the Services, you should discontinue your use of the Services. You will be deemed to have accepted such changes by continuing to use the Services. None of the changes will apply retroactively and the changes will become effective on the announced date.
Starstuff may change the Services by adding, modifying or removing any features or functionalities. We may also stop providing parts of, or the whole of, the Services. We may also create new operating guidelines, limitations or terms applicable to the Services at any time.
11. Personal Data and Security
Our use of your personal data is governed by our Privacy Policy. You approve to processing your personal data in accordance with the Starstuff Privacy Policy by downloading, installing, accessing or using the Services.
We shall take appropriate measures to prevent unauthorised access to, improper use of and the reasonable accuracy of your personal data submitted to us via the Services. We use various technologies, including, in certain instances, encryption, to ensure the high security standards. Any data that is stored on our servers is not generally available to the public. However, the use of internet services always includes security risks.
12. Disclaimers and No Warranties
Without limiting our liability under section 13 below, the Services are provided on an "as is" and "as available" basis for your use. Starstuff expressly disclaims any and all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Starstuff makes no warranty that (i) the Services will meet your requirements; (ii) your use of the Services will be timely, uninterrupted, secure or error-free at times or locations of your choosing; (iii) that the Web apps or the Services are free of viruses or other harmful components; and (iv) any defects or errors in the Services will be corrected.
13. Limitation of Liability
You expressly understand and agree that to the maximum extent permitted by law, Starstuff and its affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors shall not be liable to you for any indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, cost of procurement of substitute goods or services, or other intangible losses (even if Starstuff has been advised of the possibility of such damages). To the maximum extent permitted by law, Starstuff’s liability, if any, is limited to the amounts which you paid to Starstuff for the Services during the period of six (6) months immediately preceding the event giving rise to the claims.
14. Indemnities
You agree to defend, indemnify and hold harmless Starstuff from and against any and all third party claims and all liabilities, assessments, losses, costs or damages, including reasonable attorneys' fees, resulting from or arising out of (a) any Content you submit, post, transmit, or otherwise make available through the Services; (b) your use of the Services; (c) any violation by you of these Terms; or (d) your actual or alleged violation of any third party rights. This obligation shall survive the termination or expiration of these Terms and/or your use of the Services. Starstuff reserves the right to assume its own defense and/or control of any matter otherwise subject to indemnification by you hereunder.
15. Force Majeure
Starstuff shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Starstuff, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Starstuff’s reasonable control such as acts of God, war, terrorism, riots, embargoes, pandemics, epidemics, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
16. Miscellaneous and Dispute Resolution
You may not assign or transfer these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms or any of our rights or obligations hereunder at any time. These Terms are binding on any respective successors and assignees.
If any particular provision of these Terms shall be held invalid, illegal or unenforceable, the remaining provisions shall not be affected or impaired.
If you do not comply with these Terms, and we do not take action right away, it does not mean that you are not fully obligated to perform your obligations in the future, or that we are giving up any of our rights, such as taking action in the future.
These Terms, the Starstuff Privacy Policy, or the Services shall be governed by and construed in accordance with the substantive laws in force in Finland, without regard to conflict of law provisions.
You and we agree that the processes for dispute resolution described in these Terms will apply to any dispute or claims related to these Terms, the Starstuff Privacy Policy, or the Services. Disputes include any claims of any kind, including but not limited to legal, equitable, or statutory claims. Processes for dispute resolution will apply even if you stop using your account, delete your account, or stop using the Services. They will also apply to disputes that arose before we entered into these Terms.
The parties shall primarily attempt to resolve any dispute, controversy or claim under or in relation to these Terms through amicable negotiations. Should the parties fail to settle the dispute or claim within 60 days from the commencement of such negotiations, either party shall be entitled to initiate legal proceedings as set forth below for final resolution of the dispute.
In addition to formal court proceedings, you may have the right to bring disputes regarding the Services to a third-party dispute resolution body, such as to the Finnish Consumer Disputes Board. More information on the Finnish Consumer Disputes Board can be found at https://asiointi.kkv.fi/asiointi.
If you are a resident of the European Union, you may have the right to bring your claim or dispute to an Online Dispute Resolution body. More information on this can be found at https://ec.europa.eu/consumers/odr/main/?event=main.home2.show .
These Terms do not affect any of your statutory rights that under applicable law cannot be limited or excluded.
17. Contact Us
If you have any questions about these Terms, please contact us:
Starstuff Oy, Business ID: 3339209-8
c/o Maria01, Lapinlahdenkatu 16, 00180 Helsinki
Email: help(at)starstuff.space
Privacy Policy
General information
Starstuff Oy (later”company”, or “we”) respects your privacy and is dedicated to protecting the privacy of persons using our products and services. This privacy policy describes how the company processes personal data; what kinds of personal data the company collects, for which purposes the data is used and to which parties the data can be disclosed. This privacy policy applies to the use of our website and platform, and the services related to those.
Personal data refers to any information relating to a natural person (“data subject”) that can identify him/her directly or indirectly. Personal data, data subject, controller and other key terms are defined in the General Data Protection Regulation (2016/679, “GDPR”). The company complies with the GDPR in all processing of personal data in conjunction with other applicable national data protection legislation (data protection legislation).
Controller
Controller: Starstuff Oy
Address: c/o Maria01, Lapinlahdenkatu 16, 00180 HELSINKI
Email: hello (at) starstuff.space
Purposes and legal basis for processing personal data
Personal data will be processed for the following purposes:
Registration to use our services and user account management based on contract or its preparation.
Delivery of services based on contract or its preparation.
Invoicing (including debt collection) based on contract or its preparation.
Customer service, feedback and related communications based on company's legitimate interest.
Management and administration of our relationship with our business partners based on company's legitimate interest.
Provision of information and materials related to our services, for example by newsletters and direct marketing based on company's legitimate interest or data subject’s consent.
Identifying potential customers who are using our services for the purposes of targeting relevant marketing to such persons based on company's legitimate interest.
Registrations for our events based on company's legitimate interest.
Market and customer analysis and surveys based on company's legitimate interest.
Business planning and product development based on company's legitimate interest.
Monitoring the use of our website and service to improve the functionality and user experience and to present the content of our website and service in a manner ideal for the visitor’s device based on consent.
Providing marketing on our website and service using cookies based on consent.
Enabling social media services such as videos and sharing buttons based on consent.
Fulfilment of statutory obligations, such as obligations under tax and accounting legislation based on statutory obligation.
Ensuring security of our services and preventing abuses based on statutory obligation or legitimate interest.
Establishing, exercising, or defending against legal claims based on statutory obligation, or our legitimate interest.
For processing activities that are based on a legitimate interest, we have carefully balanced such legitimate interest with the data subjects right to privacy and concluded that our interest outweighs the data subjects’ rights and freedoms.
Automated decision making and profiling
Profiling refers to the automatic processing of personal data in which some of your personal characteristics are evaluated using personal data. We profile customers, for example, for marketing and service development purposes. However, we consider that such profiling does not have the legal effects referred to in the data protection regulation or any other significant effects on the object of the profiling.
Based on their purchase data and other customer data, the customer is profiled into a customer group that has certain characteristics or is considered to be interested in certain types of products or services.
Various calculation models are used to create profiles, which can be based on either simple rules or more complex calculation models. The calculation models are based, for example, on the products or services you use and purchase or on your geographic location. Information can also be collected through surveys and statistics. With the help of the collected data, we aim to optimize the benefits of our service for customers.
The company does not make automated decisions.
Personal data of Minors
Our service is intended for users over 13 years old, and we do not process personal data of younger people. If you believe that we might have any data about a child under the age of 13, please contact us at help(at)starstuff.space.
What personal data is collected, stored and processed?
The company collects only such personal data from the data subject that is relevant and necessary for the purposes described in this privacy policy.
The following personal data from the data subjects will be processed:
Name and e-mail address from registered Google users
Information related to service accounts such as nickname, username and password.
Consents and objections related to direct marketing.
Other information necessary for maintaining the business partner relationship, such as billing information, feedback, other message history and marketing preferences.
Information about the use of our services, including data collected through profiling.
Electronic identification and behavior data such as
User’s IP address and log data
creator ID
virtual space IDs
item IDs
creator’s email
time stamp of creating spaces/items
images that users have uploaded and created
event data about actions performed by users, e.g. walking, talking, creating space.
Data sources
The personal data is mainly collected directly from the data subjects themselves, for example, in connection with using our services or contacting us.
In addition, and with the permission of the data subject, data may be collected in other ways in a marketing context.
Personal data may be updated and supplemented by collecting data from social media providers, such as Meta and Google.
Retention of personal data
Personal data collected in connection with our services shall be retained as long as need for the purposes defined in this privacy policy and as required by the law, unless such data is replaced through regular updates or otherwise. The periods vary greatly from one type of processing to another.
We retain your personal data for the duration of your active use of the service. When you are inactive for two years, we delete or anonymize your data. For accounting purposes, we store the necessary data for the current year and six years after that.
Detailed retention times can be provided upon requests.
We evaluate the necessity and accuracy of the personal data on a regular basis and endeavor to ensure that the incorrect and unnecessary personal data are corrected or deleted.
Who has access to the personal data?
For the purposes stated in this privacy policy, the personal data may be disclosed, when necessary, to authorities, and to other third parties, such as third-party service providers (such as our IT vendors and marketing agencies conducting marketing on our behalf etc.). In such case, the personal data will only be disclosed for purposes defined above. For analytics we use e.g. the following service providers: Amplitude, Hotjar ja Google Analytics. We use Stripe as a payment service provider.
List of other processors and other recipients can be provided upon a request.
In addition, the company may share the personal data in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business and in connection with other similar arrangements.
The personal data is also disclosed to third parties if required under any applicable law or regulation or order by competent authorities, and to investigate possible infringing use of the products and services as well as to guarantee the safety of the products and services.
Is data transferred outside the European Union or the European Economic Area?
The servers and data related to our services are mainly hosted within the European Union (EU). In case personal data is exceptionally transferred outside EU/EEA, such transfers are either made to a country that is deemed to provide a sufficient level of privacy protection by the European Commission or transfers are carried out by using appropriate safeguards such as standard data protection clauses adopted or otherwise approved by the EU Commission or competent data protection authority in accordance with the GDPR.
Following service providers can transfer data outside the EU/EEA:
Amplitude (EU-U.S. Data Privacy Framework)
Hotjar’s subprocessors (EU-U.S. Data Privacy Framework)
Google LLC (EU-U.S. Data Privacy Framework)
Stripe, Inc. (EU-U.S. Data Privacy Framework)
How is the data protected?
Securing the integrity and confidentiality of personal data is important to us. We have taken adequate technical and organizational measures in order to keep personal data safe and to secure it against unauthorized access, loss, misuse or alteration by third parties. Nevertheless, considering the cyber threats in modern day online environment, we cannot give full guarantee that our security measures will prevent illegally and maliciously operating third parties from obtaining access to personal data or absolute security of the personal data during its transmission or storage on our systems.
Rights of data subjects
The data subject has a number of rights under applicable data protection laws.
Right of access and right of inspection
The data subject has the right to obtain confirmation as to whether or not personal data concerning him or her is being processed.
The data subject has the right to inspect and view data concerning him or her and, upon a request, the right to obtain the data in a written or electric form. This applies to information that the data subject has provided to the company insofar the processing is based on a contract/consent.
Exercising this right is generally free of charge.
Right to rectification and right to erasure
The data subject has the right to require us to delete or stop processing the data subject’s personal data, for example where the data is no longer necessary for the purposes of processing.
However, please note that certain personal data is strictly necessary in order to achieve the purposes defined in this privacy policy and may also be required to be retained by applicable laws.
Right to data portability
The data subject has the right to receive the personal data that he or she has provided to us in a structured, commonly used and machine-readable format and, if desired, transmit that data to another controller. This right applies when the processing of the personal data is based on consent or a contract.
Right to restriction of processing
The data subject has the right, under conditions defined by data protection legislation, to request the restriction of processing of his/ her personal data. In situations where personal data suspected to be incorrect cannot be corrected or removed, or if the removal request is unclear, the company will limit the access to such data.
Right to object to processing
The data subject has the right to object to the processing of data where we are relying on its legitimate interests as the legal ground for processing. For example, the data subject may object to his/her personal data being used for marketing purposes.
Right to withdraw consent
In cases where the processing is based on the data subjects’ consent, he/she has the right to withdraw his/her consent to such processing at any time.
Exercising rights
Requests regarding the rights of data subjects shall be made in written or in electronic form, and the request shall be addressed to the controller mentioned on this privacy policy.
If the data subject’s request cannot be met, the refusal shall be communicated to the data subject in writing. The company may refuse a request (for example erasure of data) due to a statutory obligation or a statutory right of the company, such as an obligation or a claim relating to our services.
The data subject may exercise the aforementioned rights by sending a written request to help (at) starstuff.space.
If you have any questions relating to our data protection policies or wish to exercise your rights, please do not hesitate to contact us.
Right to lodge a complaint with a supervisory authority
The data subject has the right to lodge a complaint with a competent data protection authority if the data subject considers that the processing of personal data relating to him or her infringes current legislation.
However, we request that the matter be dealt with the company in the first instance.
The relevant authority in Finland is the Data Protection Ombudsman (www.tietosuoja.fi).
Changes to the privacy policy
Starstuff may make changes to this privacy policy at any time by giving a notice on the website and/or by other applicable means. The data subjects are highly recommended to review the privacy policy on our website every now and then. If the data subject objects to any of the changes to this privacy policy, the data subject should cease using the services, where applicable, and he/she can request that we remove the personal data, unless applicable laws require us to retain such personal data. Unless stated otherwise, the then-current privacy policy applies to all personal data we process at the time.
This privacy policy has been published on 13.9.2024, version 1.0